Need Help?
FREQUENTLY ASKED QUESTIONS
How long does it take to process an order?
All orders are processed within 24 hours. However, processing time may be slowed when we are closed for the holidays or during the weekend. Or if we are experiencing a higher than normal volume of orders, order processing may be delayed.
How much is shipping?
All items are shipped via our trusted partners across various countries. Shipping costs are shown at checkout and depend on your delivery location. Orders over €2000 qualify for free shipping. Need a custom quote? Just send us a message in the chat or email us at orders@centrfitness.eu
Where can you ship to?
We ship to all European countries except countries that are non selectable in the main menu at the top of the page. However, if you would like to place an order from a country not listed above, please contact us at orders@centrfitness.eu
Am I able to return the product if I decide to?
Yes, if you are not satisfied with your purchase for any reason, you can return it for a full refund within 30 days from the date on the purchase invoice.
For returns up to 10kg, there is no return fee. However, for products weighing more than 10kg, a custom return fee will apply based on shipping distance and weight.
For more information, please contact us at orders@centrfitness.eu
Will my product come with assembly?
Unfortunately, our products sold on our website do not include assembly and installation. If you’re looking for help with assembly, please reach out to our Customer Service department at +31 165 512 603